Return Policy



We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.

MonoLuxury stands by its products with a %100 satisfaction guarantee! The quality and craftsmanship are of the highest quality you will ever find, and MonoLuxury guarantee the value of our products.
Impeccable High Reputation – The Highest Quality Products !! 
1. All our merchandise comes with a MONEY BACK GUARANTEE ! We will immediately exchange any defective or wrong product shipped by accident and cover shipping expenses.
2. We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. 
3. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 
4. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable in any case. If you receive a refund, the cost of return shipping will be deducted from your refund. No restocking fee to be charged to the consumers for the return of a product.
5. Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
6. We will instruct you where to return your merchandise(s) Do not return to sender. You must contact us before returning any items in order to receive a refund or replacement. 
Please Contact with us for Mono Luxury Customer Support

In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please contact with us through Mono Luxury Customer Support. within 7 days of receiving your product to begin the process.

Please feel free to contact us for any Question
Customer satisfaction is our highest priority !!

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